Privacy Policy

1. Introduction

This Privacy Policy describes how Pipedrive Sync ("we", "our", or "us") collects, uses, and protects your information when you use our integration service that synchronizes data between Pipedrive and Subscription Flow.

2. Information We Collect

2.1 Authentication Information

We use OAuth 2.0 to securely authenticate with your Pipedrive and Subscription Flow accounts. We store access tokens temporarily to facilitate data synchronization. We do not store your passwords.

2.2 Synchronized Data

The Service synchronizes the following data types between Pipedrive and Subscription Flow:

• Organizations (synced as Customers in Subscription Flow)
• Persons/Contacts (synced as Contacts in Subscription Flow)
• Associated metadata and field mappings

This data is transmitted directly between Pipedrive and Subscription Flow APIs. We do not permanently store your business data except as necessary for the synchronization process.

2.3 Usage Information

We may collect information about how you use the Service, including webhook events processed, sync operations performed, and error logs. This information is used to improve the Service and troubleshoot issues.

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain the synchronization service
• Authenticate and authorize access to your Pipedrive and Subscription Flow accounts
• Process webhook events and synchronize data in real-time
• Monitor service performance and troubleshoot technical issues
• Improve and enhance the Service

4. Data Storage and Security

We implement industry-standard security measures to protect your information:

• OAuth 2.0 authentication for secure access
• Encrypted transmission of data (HTTPS/TLS)
• Secure storage of access tokens
• Regular security assessments and updates

Access tokens are stored securely and are used only for the duration necessary to perform synchronization operations. We do not retain your business data beyond what is necessary for the Service to function.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

• With your explicit consent
• To comply with legal obligations or respond to lawful requests
• To protect our rights, privacy, safety, or property
• With service providers who assist in operating the Service (under strict confidentiality agreements)

6. Your Rights and Choices

You have the right to:

• Access and review your account information
• Disconnect your Pipedrive or Subscription Flow accounts at any time
• Request deletion of your stored authentication tokens
• Opt out of certain data collection practices
• Contact us with questions or concerns about your privacy

7. Third-Party Services

The Service integrates with Pipedrive and Subscription Flow. Your use of these third-party services is subject to their respective privacy policies. We encourage you to review:

• Pipedrive Privacy Policy
• Subscription Flow Privacy Policy (please refer to your Subscription Flow account settings)

8. Data Retention

We retain access tokens only as long as necessary to provide the Service. When you disconnect your accounts, we delete associated authentication tokens. We may retain anonymized usage data for analytical purposes.

9. Children's Privacy

The Service is not intended for users under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the "Last updated" date at the top of this page. Your continued use of the Service after such changes constitutes acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us through our Support page.